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Collaboration. Outcomes.
Reflection. Excellence.

Clinical Psychology, Psychotherapy, and Counselling

We have immediate appointments availabile for children, adolescents, adults, and couples with our psychologists -

Book in now
at 0490 973 552.

Welcome to Collaboration House Psychology, conveniently located at 3/143 Main St Greensborough, Victoria. We provide child, adolescent, adult, and couples mental health services for Melbourne's northern suburbs and across Australia. We focus on creating a warm, engaging, and collaborative space to meet your mental health wellbeing needs. Our team of caring psychologists act with your individual needs in mind, tailoring the work to you by integrating your feedback in the treatment environment.

Our psychologists are registered with AHPRA, are members of the APS, and use the Feedback Informed Treatment approach in therapy.


​We work a little differently than some psychologists. We seek to know your experience in sessions to inform your treatment process. We hope to assist empowering you to have a voice in your experience in the therapeutic process, our working relationship, and your overall wellbeing. 

We use a number of tools to hone your experience with us at Collaboration House Psychology:

  •  Rreflection that might lead to insight about something not noticed in time, pinpointing perhaps when the detail was missed;


  • Reflexivity helping us to find and use strategies to question our own attitudes, thought processes, values, assumptions, prejudices and habitual actions, to strive to understand our complex roles in relation to others; and

  • We use a Feedback Informed Treatment (FIT) process to better inform therapy interventions by asking you for feedback about your progress and the quality of the therapeutic relationship as you see it. We track this information so we can make responsive changes in the work we do with you. Throughout therapy and especially when we hit a bump in the road, we seek your experience as the client to guide what to adjust and how we can meet your needs. We believe this evidence-based approach in our therapy practice impacts therapeutic outcomes for clients.

To do this, we use two short surveys: The Outcome Rating Scale (ORS) and the Session Rating Scale (SRS). The ORS is used to check in on your progress asking you to rate your psychological wellbeing, functioning, and the if you feel you are experiencing benefit of treatment.

The SRS is used to check on your view of the client and therapist working relationship (i.e., the quality of the alliance and relational bond between the therapist and the client) in order to tailor the therapy to best fit your therapeutic preferences.

Our Approach
Meet the Team

Meet The Team

Businesses operating from CHP

and the CHP Client Relationship Team Members

Verify registration and licensing of our psychologists at AHPRA and BHEC
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Brie Olaris

Psychologist and Psychotherapist

MProfPsych; PostgradDipPsych; BA/BSc; Assoc MAPS

ABN 28 442 184 798

I have experience delivering counselling services in a wide variety of settings such as community behavioural mental health and private practice and I work with young adults, adults, couples, adolescents, and children  (5+ and older) and their parent(s)/carer(s). Brie also has experience supporting women experiencing mental health conditions before, during and after pregnancy and working with women and families during IVF and following pregnancy loss.

My counselling approach blends proven therapeutic models such as cognitive-behavioural, acceptance and commitment, interpersonal, and solution-focused frameworks with progress monitoring and a feedback informed approach. What that looks like for you is a focus on getting to know you and what’s been happening with you. Then I support you to develop skills and strategies to meet the goals you've defined and set, do check-ins to make sure you’re getting what you expect and, ultimately, a strengthened ability to live the life you want to lead.


I also have years of experience responding to Critical Incidents in workplaces, developing and delivering training to organisations, Vocational Counselling, and providing Drug and Alcohol Counselling.


Special Interests: I have worked with a variety of concerns and enjoys collaborating with clients to tailor treatment to their needs and goals. I'm particularly interested in perinatal mental health, Adult survivors of sexual abuse, anxiety and panic, OCD, chronic health conditions and their impact on mental wellbeing, sleep, chronic pain, Trauma & Vicarious Trauma, and the development of positive coping skills including resilience, assertiveness, emotional regulation, communication, and problem solving.


Evidence Based Practices: I work using these and other approaches: Cognitive Behavioural Therapy (CBT), Interpersonal Therapy (IPT), Mindfulness, Acceptance & Commitment Therapy (ACT), Solution Focused Brief Therapy (SFBT), and Motivational Interviewing (MI).

Barbara Pacyga

Psychologist and Psychotherapist

B.Sc (Psych), BPsychSc (Hons)

ABN 95 518 022 603

I have provided psychology services in community health, educational settings, residential substance use programs, consultation and private practice. I'm passionate about connection, empowerment, and understanding for the individuals I work with and I work with dedication to create a comfortable and safe therapeutic environment.

I take an evidence-based approach to therapy, which includes cognitive behavioural interventions, interpersonal therapy, mindfulness and acceptance-based therapies, and compassion therapy. 

By using a consistent feedback process and continued assessment of progress, I aim to maintain a high standard of care and treatment that creates positive relational experience and assists individuals in achieving their wellbeing goals. 

Special Interests: I hav a special interest in addictions, critical incident stress, emotion regulation, personality disorders, and trauma. I also work with adolescents (15yo+) & adult clients experiencing emotion regulation issues, grief & bereavement, personality disorders, depression and anxiety, self-esteem issues, learning disabilities, parenting issues, relationship difficulties, stress, and personal resilience issues.

Evidence Based Practices: I work using Interpersonal Therapy (IPT), Mindfulness, Acceptance & Commitment Therapy (ACT), and Cognitive Behavioural Therapies (CBTs).

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Amy Donaldson

Child and Adolescent Psychologist,

Clinical Psychology Registrar

BA (Psych); BAPsych (Hons); MPsych (Clinical); GradDip(Developmental Trauma)

ABN 28 090 921 754

I have a warm and playful approach to therapy. My priority is to build a safe space and relationship for clients I work with. I'm passionate about helping children and young people to work through their difficult experiences, develop positive relationships and build on their strengths. I enjoy creatively incorporating the client’s interests into therapy; from Star Wars, to soccer to listening to her clients’ choice of angsty music in session. I work collaboratively with family members, schools and other social supports to help get the best outcomes for her clients.

I have postgraduate training in treating childhood trauma, using therapies based on attachment and neurobiology (brain and body development). In working with primary school children, I use play-based approaches to allow them to work through issues in a non-threatening way. For older teens and young adults, I combine therapies such as schema therapy, narrative therapy and CBT techniques

By building a strong culture of feedback and with continued assessment of of the therapeutic relationship, I aim to maintain a high standard of care and treatment that fosters positive relational experience and assists individuals in achieving their wellbeing goals. I have experience working in community health, primary and secondary schools, and community mental health. I'm currently working towards endorsement as a Clinical Psychologist through the registrar program.

Special Interests: I have a special interest in working with children and a special interest in working with children and young people who have experienced trauma. I also work with people aged 5 to 25 years of age with issues such as depression, anxiety, relational issues, school difficulties and self-harm.

Evidence Based Practices: I utilises attachment based therapies, Interpersonal Therapy (IPT), Cognitive Behaviour Therapy (CBT), Play Therapy, Schema Therapy and Narrative Therapy. She also draws on strategies from family therapy and interpersonal neurobiology.


Dr RaeLynn Álvarez Wicklein

Principal Clinical Psychologist & Director, Clinical and Counselling Psychologist

B.Sc (Psych), M.Sc (Counselling Psych), PsyD (Counselling Psych)

ABN 43 623 021 983

My particular focus in therapy is collaboration with the person. It would be an honour and a privilege to have you share your story with me.

I'm a therapist who brings a warm, collaborative, and engaged approach to working with adolescents, adults, couples, and therapists seeking therapy.

​I work very specifically to create a culture of feedback with the clients I meet. I actively seek your feedback in sessions to inform your treatment process. I hope to assist in empowering you to have a voice in your experience in the therapeutic process, our working relationship, and your overall wellbeing.​

Since 1998 I have worked in both the U.S. and Australia in community mental health, hospitals, juvenile justice, university counselling, child and family services, and lectured/trained clinical and counselling psychologists in postgraduate programs. I have been a Lecturer at La Trobe University and I trained and supervised clinical, counselling, and general psychologists at all stages of their careers (at River City Reflections). I am honoured and privileged to be the 2017 APS Women and Psychology Elaine Dignan Award Winner for my career-long work with women and girls. In 2022, I co-authored Creating Impact The Four Pillars of Private Psychology Practice, a comprehensive guide to an integrated pathway to success for practices and practitioners in private mental health practice. 

Special Interests: I can assist with a wide range of issues including depression, anxiety, relationship and social issues, behavioural difficulties, ADHD, body image and eating issues, trauma, PTSD, and perinatal mental health issues.

Evidence Based Practices: I use a variety of evidenced based practices in my collaborative and feedback informed treatment approach including Solution Focused Brief Therapy (SFBT), Acceptance and Commitment Therapy (ACT), Cognitive Behaviour Therapy (CBT), Narrative Therapy, and Interpersonal Therapy (IPT).

I act from a genuine place of curiosity about your experiences and will tailor the work to meet your needs. I use the feedback informed treatment process to better inform our therapeutic interventions. I believe this approach in our therapy practice results in more effective therapeutic outcomes for clients. I am a certified Feedback Informed Treatment practitioner and trainer. RaeLynn is also a Licensed Psychologist in Texas.

Dr RaeLynn Alvarez Wicklein

Client Relationships and Admin Support Team Members


Mel Gramberg

CRTeam & Admin Support

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Jas Stinson

CRTeam & Admin Support

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Theresa Andrews

CRTeam & Admin Support


& TelehealtH

We provide sessions in-person and via telehealth (video & phone). 

*Please note for face-to-face sessions you will need to wear a mask in the reception and office areas while you are with us as we attempt to create a healthy and safe environment for our clients, staff, and community members. If you forget your mask, one can be provided to you for a small fee. If you are unwell, please contact us to schedule a telehealth session.

Our hours of operation are Mondays through Fridays from 9am to 7pm. We consider our two peak demand times as "After Hours" from 3:30pm to 6pm, and "Late After Hours" from 6pm to close, weekends, and occasional public holidays, and set our fees accordingly. Please enquire.


50+ minute Sessions are $215-$260 (Child, Adolescent, & Adult)

Our hours of operation:

Mondays - Fridays


After hours fees apply
M-F from 3:30pm, and late after hours fees from 6pm, weekends, and public holidays. Please enquire.

Contact Us


50+ minute Sessions are $300

Mondays to Wednesdays

After hours fees apply M-F after 3:30pm, and later after hours fees from 6pm,  weekends, and public holidays. Please enquire.

Conact Us

We see clients in suburbs: Watsonia, Greensborough, Briar Hill, Montmorency, Lower Plenty, St Helena, Viewbank, Kingsbury, Diamond Creek, Eltham, Doreen, Mill Park, Bundoora, Fairfield, Research, Yallambie, Macleod, Rosanna, Heidelberg Heights, Heidelberg, Ivanhoe, Eaglemont, Preston

Medicare Rebates

Persons with a Mental Health Care Treatment Plan and Referral Letter from their GP may be eligible for up to 10 rebated sessions per year.

NOTE: Couples and Family Sessions are not rebated by Medicare.


Allied Health Professional, Private Practice Owner, or Agency? Seeking consulting, coaching, mentoring, supervision, or training? Want to know more about implementing Feedback in Treatment and Deliberate Practice?

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Contact Us

Book an appointment by phone, email, or contact form.

0490 973 552

Fax: 03 8456 6202

Clinic Address:

3/143 Main Street, Greensborough VIC 3088

       (Please note we are up the stairs through
        the centre 
doorway of the alcove)

Hours of operation: Monday - Friday 9am-7pm, excluding public holidays. Saturday & Sunday: Closed.

We will respond to your contact inquiry by the end of the next business day. On Mondays through Fridays, we work In-Person and via Telehealth with clients in Australia. After hour appointments are also available on these days - after hours fees apply.

We see clients in suburbs: Watsonia, Greensborough, Briar Hill, Montmorency, Lower Plenty, St Helena, Viewbank, Kingsbury, Diamond Creek, Eltham, Doreen, Mill Park, Bundoora, Fairfield, Research, Yallambie, Macleod, Rosanna, Heidelberg Heights, Heidelberg, Ivanhoe, Eaglemont, Preston, Reservoir, Warrandyte, Hurstbridge

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Privacy Policy | Confidentiality Policy | Non-attendance Policy | Copyright Statement | Copyright 2023 Collaboration House Psychology  All right Reserved.

In the spirit of Reconciliation, River City Reflections acknowledges the Traditional Owners of the land where we work and live. We pay our respects to Elders past, present and emerging. We extend our respect to and celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.

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