Clinical Psychology, Psychotherapy, and Counselling
Welcome to Collaboration House Psychology located in Heidelberg Heights and Greensborough, Victoria. We focus on creating a a warm, engaging, and collaborative space to meet your mental health wellbeing needs. Our team of psychologists act with your individual needs in mind, tailoring the work to incorporate your feedback in the treatment environment.
We work a little differently than some psychologists. We seek to know your experience in sessions to inform your treatment process. We hope to assist empowering you to have a voice in your experience in the therapeutic process, our working relationship, and your overall wellbeing.
We use the Feedback Informed Treatment (FIT) process to better inform our therapeutic interventions. We believe this approach in our therapy practice results in more effective therapeutic outcomes for clients. We track how clients are going in therapy and how the therapeutic working relationship is going; throughout therapy and whenever we hit a bump in the road, we seek the client's experience to guide what to adjust and how we can meet their needs.
We use two short surveys: The Outcome Rating Scale (ORS) and the Session Rating Scale (SRS). The ORS is used to assess the client's therapeutic progress by rating psychological wellbeing, functioning, and the client's perceived benefit of treatment.
The SRS is used to assess the client's view of the client and therapist working alliance and relationship (i.e., the quality of the relational bond of the therapist with the client) in order to tailor the therapy to best fit the client's preferences.
Ms Monica Lay
Psychologist and Psychotherapist
B.A (Psych), PG Dip Psych, M.Psych (Counselling)
"We are born in relationship, we are wounded in relationship, and we can be healed in relationship"
- Harville Hendrix
Monica has a strong humanistic approach to inquiry and assessment which recognises that emotional injuries are embedded in the interpersonal. Combining insights from the
neuroscience of attachment and psychophysiology of trauma, together with her warm, sociable personality and highly skilled empathetic attunement, Monica works collaboratively with each of her clients to build a positive therapeutic alliance as a
mechanism for emotional, cognitive and behavioural change. Monica adopts a twofold approach: she is passionate about supporting her clients on their journey of self-discovery, healing and empowerment by helping them process (past and present) lived experiences, and also (re)discover a more self-compassionate narrative to sustain wellbeing. This process can take time and depends on the client’s readiness, willingness and capacity for the therapeutic work. In this regard, Monica prefers
medium- to longer-term psychotherapy to address underlying core issues.
Special Interests: Monica is a LGBTIQA+ affirmative clinician with a professional interest in the psychology of relationships. She works with adult clients experiencing family & relationship difficulties, life adjustment issues (e.g., journey/ transition to parenthood), stress management, self-esteem issues, loss & grief, anxiety and depressive disorders.
Evidence Based Practices: Emotion Focused Therapy (EFT), Psychodynamic Therapy, Mindful Self-Compassion (MSC), Compassion Focused Therapy (CFT), Acceptance & Commitment Therapy (ACT), and Cognitive Behavioural Therapies (CBTs).
Ms Noor Shehabi
Psychologist and Psychotherapist
BSc (Psych); BPsychSc (Hons); MCounsPsych; GradDipWrtg; DipArtTher
Noor has a special interest in the role of creative expression in therapy, and has completed Masters-level research in art therapy as well as supplementing her existing qualifications with a Diploma of Art Therapy. She has worked in community health, educational and medical settings, and private practice. She is passionate about fostering emotional expression, empowerment, and understanding for the individuals she works with and takes extra care to create a comfortable and safe therapeutic environment.
Noor takes a goals-based and holistic approach to her evidence-based practice, which includes cognitive behavioural interventions, interpersonal therapy, mindfulness and acceptance-based therapies, and narrative therapy. She is also able to work in a creative exploration of these therapeutic modalities, adding an additional layer of depth and expression to the therapeutic process.
By using a consistent feedback process and continued assessment of progress, Noor aims to maintain a high standard of care and treatment that fosters positive relational experience and assists individuals in achieving their wellbeing goals. Noor is currently undertaking a registrar program for Area of Endorsement in Counselling Psychology.
Special Interests: Noor has a special interest in the role of creative and emotional expression in therapy. Noor works with adult clients experiencing depression and anxiety, self-esteem issues, relationship difficulties, stress, and personal resilience issues.
Evidence Based Practices: Interpersonal Therapy (IPT), Mindfulness, Acceptance & Commitment Therapy (ACT), Narrative Therapy, Cognitive Behavioural Therapies (CBTs) and Art Therapies.
Dr RaeLynn Álvarez Wicklein
Director, Clinical and Counselling Psychologist
B.Sc (Psych), M.Sc (Counselling Psych), PsyD (Counselling Psych)
(Not currently accepting new clients)
My particular focus in therapy is collaboration with the person. It would be an honour and a privilege to have you share your story with me.
I'm a therapist who brings a warm, collaborative, and engaged approach to working with adolescents, adults, couples, and therapists seeking therapy.
I work a little differently than some psychologists. I actively seek your feedback in sessions to inform your treatment process. I hope to assist in empowering you to have a voice in your experience in the therapeutic process, our working relationship, and your overall wellbeing.
Since 1998 I have worked in both the U.S. and Australia in community mental health, hospitals, juvenile justice, university counselling, child and family services, and lectured/trained clinical and counselling psychologists in postgraduate programs. I am an adjunct Lecturer at La Trobe University and I train and supervise clinical, counselling, and general psychologists at all stages of their careers. (at River City Reflections). I am honoured and privileged to be the 2017 APS Women and Psychology Elaine Dignan Award Winner for my career-long work with women and girls.
Special Interests: I can assist with a wide range of issues including depression, anxiety, relationship and social issues, behavioural difficulties, ADHD, body image and eating issues, trauma, PTSD, and perinatal mental health issues.
Evidence Based Practices: I use a variety of evidenced based practices in my collaborative and feedback informed treatment approach including Solution Focused Brief Therapy (SFBT), Acceptance and Commitment Therapy (ACT), Cognitive Behaviour Therapy (CBT), Narrative Therapy, and Interpersonal Therapy (IPT).
I act from a genuine place of curiosity about your experiences and will tailor the work to meet your needs. I use the feedback informed treatment process to better inform our therapeutic interventions. I believe this approach in our therapy practice results in more effective therapeutic outcomes for clients. I am a certified Feedback Informed Treatment practitioner and trainer.
50+ minute Sessions are $160-$195 (Adult & Adolescent)
Mondays - Fridays via telehealth
50+ minute Sessions are $250
Mondays and Thursdays via telehealth
Allied Health Professional, Private Practice Owner, or Agency? Seeking consulting, coaching, mentoring, supervision, or training? Need to know more about implementing Feedback in Treatment?
Book an appointment by phone, email, or contact form.
0490 973 552
Fax: 03 8456 6202
Heidelberg Heights VIC
We will respond to your contact inquiry by the end of the next business day. On Mondays through Fridays, we work via Telehealth with clients via video conference with clients in Australia. After hour appointments are also available on these days - after hours fees apply.
PO Box 216
Greensborough VIC 3088